Comments on: Is good service so difficult? http://timgarrattnottingham.co.uk/2009/10/29/is-good-service-so-difficult/ Eagles may soar, but weasels don’t get sucked into jet engines. Thu, 24 May 2012 12:30:34 +0000 hourly 1 http://wordpress.com/ By: Tim GARRATT http://timgarrattnottingham.co.uk/2009/10/29/is-good-service-so-difficult/#comment-1106 Thu, 21 Oct 2010 08:14:58 +0000 http://timgarrattnottingham.co.uk/?p=242#comment-1106 Great customer service left Jessops (as it will always be known!) when they shut the restaurant that was a hidden gem many years ago. The new restaurant boasts noise and exceptionally grumpy staff. And from me that is some accolade!

]]> By: John Lyle http://timgarrattnottingham.co.uk/2009/10/29/is-good-service-so-difficult/#comment-1105 Thu, 21 Oct 2010 06:11:14 +0000 http://timgarrattnottingham.co.uk/?p=242#comment-1105 A year on from this, it would appear that great customer service is even harder to find. I’m not sure it is too easy to deliver great customer service over and over again and one thing Internet sales have done is fragment the market. There is no longer any single source of great pricing let alone great customer service.

And that has the potential to again increase customer choice.

]]> By: Ever wondered what a Hon. Secretary of State does? « Tim Garratt's Blog http://timgarrattnottingham.co.uk/2009/10/29/is-good-service-so-difficult/#comment-15 Wed, 18 Nov 2009 20:05:16 +0000 http://timgarrattnottingham.co.uk/?p=242#comment-15 [...] my capacity of Co-Chair of Abel Collins Almshouses I have managed to find out. You might recall I blogged previously about some really bad customer service from British Gas Business – look at their [...]

]]> By: The beginning of the end or vice versa? « Tim Garratt's Blog http://timgarrattnottingham.co.uk/2009/10/29/is-good-service-so-difficult/#comment-8 Sat, 07 Nov 2009 18:39:42 +0000 http://timgarrattnottingham.co.uk/?p=242#comment-8 [...] think that this is the beginning of the end… But just like the date for my gas supply pipe at Abel Collins, I’m not holding my [...]

]]>